Cowry Consulting is one the world’s leading Behavioural Science consultancies and we’re on a mission to make businesses as human as humanly possible.

We specialise in the financial services, retail and utilities sectors and use behavioural science to add the human touch to
businesses, transforming the customer and employee experience. With a deep understanding of how we all make decisions and think,
Cowry uses behavioural science to help you create elegant and effective experiences for your customers and employees.

We deliver transformational results for our clients, such as Amazon, HSBC, Standard Life, Fidelity, Legal & General, SSE / OVO, Tesco, Walmart, O2, Sky and others.

To date, we’ve helped them improve their customer service, remodel their communications, optimise their UX and improve their health & safety. After conducting a friction audit of your challenge, our team of Behavioural Designers and Choice Architects translate these into fluent behavioural designs. We use the latest thinking in behavioural science which together we practically apply to your business. We are a team of behavioural economists, psychologists and cognitive scientists with a passion and skill for behaviour change. If you would like to know more, please get in touch for a chat about how we can collaborate.

www.cowryconsulting.com

Lightico is an award-winning SaaS platform that empowers businesses to fully automate and streamline all the essential customer tasks that end up breaking journeys. With the Lightico Digital Completion platform, customers upload documents, fill out forms, sign, get approval, and send ID for instant authentication with just a tap and swipe on their phone. With Digital Completion, companies close more deals, complete more requests, and achieve their goals in record time — all while delivering an unforgettable customer experience. Hundreds of enterprises, including Fortune 500 companies in highly regulated industries such as finance, insurance, and telecommunications, rely on Lightico to eliminate breakpoints in their customer journeys.

www.lightico.com

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