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Our Partners

DocuSign helps organisations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, CLM and Contract Analytics. Today, more than 1,000,000 customers in over 180 countries use DocuSign to accelerate the process of doing business and to simplify people’s lives.

www.docusign.co.uk


 

 

The Dreams Engagement Banking Platform is a revolutionary way of engaging banking customers rooted in cognitive and behavioral science. We make customer experience deeply personal and leverage emotion as the main driver of human decision making and behavior to motivate banking customers to engage with their finances, and to develop the skills they need to improve their financial wellbeing.

The experience is rooted in a sophisticated scientific method that has been developed over 8 years in collaboration with leading research institutes in the field incl. Harvard, UCLA and University of Toronto and tested on a customer base of 500.000. The Dreams Engagement Banking Platform is the only product in the market that truly addresses the human psychology and decision making, and turns people’s cognitive biases around to serve the purpose they usually tend to jeopardize. The result is an unparallelled effectiveness in engaging banking customers and boosting their financial wellbeing.

www.getdreams.com/en/b2b/


 

 

GDS Link is a global leader in credit risk management, providing technology solutions, analytical and consulting services. Our tailored, customer-centric risk management and process automation platforms are designed for the modern lender to turn their data into decisions, and capitalize on the entire credit lifecycle.

Our mission is to provide robust software, advisory consulting and analytics to help lenders drive growth while successfully managing risk. For nearly 15 years, GDS Link has helped thousands of lending institutions across the globe achieve consistent growth while successfully managing risk through our powerful loan origination, and credit risk management software with proven underwriting workflow.

GDS Link’s industry-specific credit risk management insights help guide the development and implementation of solutions tailored to each client’s individual needs.  The modular and malleable design of GDS Link’s advanced software platforms specialize in the access and aggregation of diverse data sources and swift implementation of custom scoreboard models and experimental risk policies. GDS Link’s solutions are low maintenance and highly scalable, with the ability to process and decision large transaction volumes instantaneously. Likewise, GDS Link’s solutions allows customers to enhance their existing infrastructure or make comprehensive changes.

At GDS Link, we optimize our client’s performance so they can spend more time increasing revenue & maximizing their existing customer base. Our capabilities in advanced risk analytics and deep understanding of the changing lending landscape allow GDS Link to provide solutions and services that address immediate needs to fund loans with speed and effectively manage the borrower lifecycle. Our combination of risk management software & analytics ensures organizations are gaining the most from available data to grow their lending to new heights.

At GDS Link, we understand the importance of improving risk management practices and realizing a solid return on investment when deploying our cutting-edge solutions and services. By providing a personal, consultative approach and leveraging our own industry-leading knowledge and expertise, GDS Link delivers exceptional value and proven results.

www.gdslink.com

 


GetFeedback is a powerful yet agile CX platform that empowers organizations to move at the speed of today’s customers. With GetFeedback, organizations can listen to customers across all channels, seamlessly connect feedback and customer data to uncover insights, and drive action across teams to improve the customer experience. Get up and running with GetFeedback in days, not months – without having to hire a team of consultants. Enable your team to focus less on technology and more on what matters most—your customers.

We’ve built GetFeedback to be both powerful and easy to use. With GetFeedback, launch your CX program in days, not months, and easily iterate and optimize over time. We offer best practices, templates, and product guidance, so teams have the expertise and confidence to quickly launch and run their programs.

Our platform is designed to enable internal teams to quickly get insights and take intelligent action. We make it easy to automate action in the systems and tools your teams already use, including Salesforce, Jira, Slack, and more. Organizations can quickly close the loop and build stronger customer relationships.

GetFeedback is the highest-rated app on the Salesforce AppExchange. With our Salesforce integration, easily trigger surveys, create automated tasks, and connect feedback data into Salesforce for a complete view of your customers.

For more information, visit www.getfeedback.com


 

Making today’s customers happy is much harder than it used to be. With maximum choice and minimum patience, customers expect digital products to meet their specific needs, and experiences to be silky smooth. To pull this off, companies must relentlessly design, deliver, and iterate on their digital products, continuously turning customer input into additional features and more enjoyable product experiences. Those who can’t deliver, or take too long doing so, will lose loyal customers and get shoved aside by the competition.

With no system for continuously designing, iterating, and perfecting products, there’s simply no way to build digital products that customers will keep choosing over everything else.

Quantum Metric helps these companies design their products around people, introducing a whole new approach called Continuous Product Design. Continuous Product Design is a user-defined, quantified method for continuously perfecting digital products. It expands the DevOps approach to include the entire product lifecycle, connecting the product design and ideation process with customer behavior and input, so organizations understand exactly where and how to optimize their products.

Now, teams are fully aligned on what they need to iterate, products release faster and more efficiently, and companies deliver exactly what their customers want.

www.quantummetric.com


 

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we push market research toward a better tomorrow.

Toluna is a technology company that delivers real-time insights at the speed of the on-demand economy. We do what no other insights company can. We combine innovative technology, award-winning research design, vertical expertise and a panel of over 30 million consumers. What does this mean for you? It means you can get more research done in less time with less budget. It means you can design a research program that meets your needs, whether that’s self-service or full consultancy. It means you can trust your insights because quality is baked into every part of our process. And it means you can do it at scale.

Harris Interactive simplifies complex decisions with critical consumer intelligence. Harris Interactive sets itself apart by fusing sector expertise and award-winning research designs with innovative tools and technology. This combination delivers impactful insights that keep clients ahead of what’s next. And with Toluna technology, those insights are delivered faster than anyone else. Although expert in all areas of research design, implementation, analysis, and reporting, Harris Interactive has particular strengths in customer experience, brand and new product development. Industry expertise ranges from CPG/FMCG to media and entertainment, and our technology supports every step of research, design, implementation, analysis, and reporting.

www.harris-interactive.co.uk

 


VoiceSage specialises in proactive outbound communication solutions. We help companies reduce the amount of low-value inbound calls, whilst increasing customer engagement and payment rates. Our solutions are fully personalised so that you can reach out to the right customer, at the right time and on their preferred communication channel.

Financial service companies use our platform to send a combination of SMS, Rich Media Messaging, Voice and Email solutions to their customers. Some proven track records are:

  • Increased payment rates by 49%
  • Improved customer contact rate by 200%
  • Higher “promise to pay”
  • Simplified call flow
  • Decreased low-value inbound calls

A big part of digital transformation in banking is keeping customers up to date on outstanding payments, reminders, and notifications via their mobile devices. Book a demo with us to find out more about how these and other features can help you.

www.voicesage.com