Power Exceptional Experiences & Drive Efficiencies With Strategic, Customer-Centric Digital & Self-Service Strategies & Innovations In Financial Services
Digital Channels ■ AI & Automation – Cloud & RPA ■ Customer Insights, Expectations & Journeys ■ Digital Payments ■ Digital Currencies & Crypto ■ Leveraging New Technologies ■ Increasing Self-Service Uptake ■ Customer Data Strategies ■ Sensitive, Critical, Vulnerable & Complex Customers ■ Metaverse ■ Regulatory Updates ■ Consumer Duty
21 Digital Finance & Self-Service Leaders Deliver Customer-Centric Insights To Power Digital Innovations & Drive Efficiencies In Just One Day!
1
AI, Automation, Cloud & RPA - High-Impact & User-Friendly:
Explore real-life application and extract real value from AI to power digital finance, self-service and business efficiencies
2
Power Customer-Centric & Consistent Journeys:
Adapt to changing consumer demands and expectations by maximising insights to reinvent the digital finance customer experience
3
Leverage New, Cutting-Edge Technologies:
Harness brand new technologies to deliver seamless digital finance experiences and power capabilities and efficiencies
4
Optimise & Connect Digital Channels
Craft a seamless omnichannel to improve ease of access, agility and customer satisfaction
5
Digital Payment Efficiencies - Streamline & Level-Up!
Brand new, secure and fit-for-future frameworks which keep up with changing trends, demands and expectations
6
Digital Currencies, Crypto & The Metaverse:
Evaluate the impact, update your systems and equip your digital strategies to prepare for the rapid acceleration of digital currencies
7
Sensitive, Critical, Vulnerable & Complex Customers:
Build accessibility and sensitivity into strategies and strike the right balance between digital and human to ensure all customers are supported
8
Maximise Customer Data For Targeted Experiences!
Unlock meaningful insights, streamline customer journeys and support digital change by capturing and translating data into actionable insights
9
Drive Forward Self-Service Adoption:
Empower and encourage your customers to self-serve with established and accessible digital services
10
Tackling Incoming Regulatory Updates:
Confidently implement new digital finance frameworks within the code of compliance by overcoming limitations evaluating impact
11
Prioritise, Meet & Deliver On Consumer Duty:
Ensure client-centric, fair and meaningful support strategies with maximum impact
PLUS!
Revised & Refreshed Agenda for 2023 – Future of Customer-Centric Digitalisation
• Brand-New Case Studies From Standard Chartered Bank & Generali
• Brand-New Speaker Line Up Featuring Market Leading Brands Including Financial Conduct Authority, American Express, NatWest Group, HSBC & Many More!- 3 Interactive Panel Discussions
• Emerging New Technologies
• AI & Automation – Cloud & RPA
Financial Conduct Authority, American Express, NatWest Group, HSBC & Many More!
• Sensitive, Critical, Vulnerable & Complex Customers
Don’t Just Take Our Word For It…
The Customer-Centric Digital Innovations In Financial Services Conference At A Glance...
21
Finance Leaders
11
Advanced Topics
100%
Satisfaction Rate At Our Last Event
1
Unmissable, Inspiring Day!
Partner The Customer-Centric Digital Innovations In Financial Services Conference!
Can You Help Financial Services With Their Digital & Self-Service Solutions? For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@digitalfinanceconference.com
Group Discounts Available
Send 4 attendees to the Customer-Centric Digital Innovations in Financial Services Conference for the price of 3. Or send 3 and get your third place half price. Call the team on +44(0) 203 479 2299 to claim your discount. This applies to brands only, not agencies and suppliers and cannot be used in conjunction with any other discounts, including early bird offers
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