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In 1 Day, 24 Industry-Leading Financial Services & Disruptors Tackle Your Toughest Customer Experience Challenges!

Embrace Actionable Technologies & Behavioural Insights To Drive Long-Term Value: Winning Customer Experience Strategies & Journeys In Financial Services.

Groundbreaking Applications Of AI & New Technologies, Thought-Provoking Approaches To Digitalisation, Deeper Insights & Analysis Into True Customer Needs & Expectations & State-Of-The-Art Techniques To Deliver Bottom-Line Results.

A One-Day, Industry-Led Conference, 27th June 2018, The Cavendish Conference Centre, Central London. Download The Brochure. Book Before 17th May & Save £100!

Advanced & Influential Strategies For Harnessing Deeper Behavioural Insights Using Future-Proofed Digital, Data & AI Techniques Which Complement Existing Channels & Deliver Exceptional Customer Experiences & Results:

  1. Cutting-Edge Technology & AI Applications Proven To Produce Results: Novel methods to streamline the customer experience and impact profitability
  2. Balance Digitalisation With The Human Touch: Create the perfect mix of digital speed and quality human interaction
  3. Action Behavioural Insights & Customer Needs: Drive your customers towards the right choices for their needs and boost your bottom line
  4. Leverage Data For Forward-Thinking Customer Experiences: Advanced, practical data innovations to fully extract insight and fuel your strategies
  5. State-Of-The-Art, Practical Techniques For Measuring Satisfaction & ROI: Prove value and gain buy-in with measurements that demonstrate bottom-line impact and customer satisfaction beyond just NPS
  6. Game-Changing Challenger & Disruptor Insights: Growth, speed and innovation from those at the forefront of future finance
  7. Results-Driven, Multi-Channel Customer Journeys: Create seamless journeys, consistent experiences and loyal brand advocates
  8. Embed True Customer-Centric Cultures Into Organisational DNA: Customer-centric focus which goes beyond frontline staff initiatives to influence the heart of the business

Please check the website regularly for updates and newly confirmed speakers. For more information on how to get involved in The Winning Digital Marketing Financial Services Conference, please email info@digitalfinanceconference.com or call us on +44 (0)20 3479 2299.